iHealthAssist white logo Healthcare Facility Concierge byline

Wayfinding and Information Solution for Hospitals and Healthcare Facilities

The premier self-service solution that humanizes the patient experience with personalized and inclusive conversational technology, making facility navigation effortless and accessible for everyone. 

Princess Alexandra Hospital front entrance

Real-Time Answers & Guidance for Patients & Visitors

A glimpse of what's inside:

  • The amount of staff time saved in 30 days!
  • The number of questions answered!
  • How our AI avatar improves the patient experience!

"We were delighted to be able to provide this fantastic technology to improve the experience for our patients and visitors."
~ Phil Holland, CIO at PAH

What Happens When Your Patient Walks Up?

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Greets in almost any language
Patients verbally ask for directions or information
Shows requested information onscreen
Maps and information may be sent to patient's mobile device

Some of the Features

We prioritize inclusivity, catering to the diverse needs of the community ensuring everyone feels welcome and represented. Patients and visitors can access information independently, reducing staff involvement. This enables them to focus on core responsibilities, which improves productivity. 
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Multi-lingual communication
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Multiple character options
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Available 24/7/365
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Communicate in sign language
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Natural Expressions & Gestures
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Just a Few Benefits

Optimize Resource Allocation and Enhance Patient Experience with Our Scalable AI Hospital Avatars

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Improve Resource Allocations
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Infinite Scalability
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Effortless Navigation
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Lower Operating Costs
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Enhance Patient Experience
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Accurate Data Capture
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Of patients ask for directions when they go to a hospital

Deloitte Digital

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Missed appointments equal $150-$200 in lost revenue

Healthcare Finance

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260% increase in [patient] engagement when using a digital avatar

International Journal of Electronic Commerce Studies

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Late arrivals for appointments in hospitals can be as high as 31%

National Library of Medicine

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Of patients think it's extremely important to be able to easily find their way around a healthcare facility

The Beryl Institute

Our Early Adopters

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Renown Health logo
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Discover How You Can Enhance Patient Engagement!